What Our Clients Say
Hear from practice owners who transformed their operations with MetricHelper
MetricHelper has been a great tool for measuring the performance and health of our practice. We love the automatic updates each night, and the ways we can customize it to capture the KPIs that we find vital. It offers oversight and accountability for our team to stay on top of important tasks. It’s a game changer!
MetricHelper can make an immediate impact on your practice. Rony and the team have an excellent understanding of what can make a practice more productive and how to get the information needed out of an EHR so you can make decisions. They’ve been able customize any metric I’ve thrown at them. From the coaching moments that I learned from the system in the first month, I was able to capture my cost for the year. And that was just the tip of the iceberg- we’re still learning and improving!
We’ve been using MetricHelper for nearly a year now. The information and data gathered has allowed us to make dramatic improvements in our practice management. Previously, we didn’t have the ability to have detailed tracking of our inventory, product sales breakdown, account receivables and employee sales metrics. The real time data has allowed us to better manage our purchasing, billing and employee management and training. Rony and his team are also readily available to answer questions and to tweak the algorithm as needed. I’m extremely impressed with them!
If you value a closer look at your business’s performance and prefer working with a company that has a deep understanding of optometry, MetricHelper is an excellent solution for you. MetricHelper is intuitive and customizable. They helped us customize it to meet our specific needs, eliminating the need to manually search for information within our EHR and saving the time we’ve historically spent entering data into performance spreadsheets. What you track will improve.
MetricHelper has been a quiet game-changer. It’s helped us monitor metrics we used to overlook, but more importantly, it keeps me on top of insurance invoicing speed, finding missed orders and payment timelines. I love being able to see where we are in multiple categories so quickly. Nothing sexy here—just the kind of data visibility that keeps our head in the game and improves efficiency a bit. Big thumbs-up.
Really impressed with MetricHelper. It shows the big-picture data our PMS just doesn’t provide, and I love being able to see performance by opticians and associate doctors at a glance. Makes understanding our practice so much easier.
